BOOKING FORM
Cancellation Policy
MTB Booking and Cancellation Policy
Booking and Payment
Booking and Payment
- Full payment is due upon registration for any session, program, or camp. Your space is not confirmed until payment is received.
- All participants must complete a Release of Liability Waiver and Intake Form before starting any session, program, or camp.
- You will receive information about your session, program, or camp no later than 48 hours before the scheduled date.
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- 15 days or more before the start date: Refund minus a 20% administration fee.
- 14-8 days before the start date: 50% refund of the session, program, or camp cost.
- 7 days or less before the start date: No refund will be provided.
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- Changes can be made 8 days or more before the start date and are subject to a 20% administration fee.
- Changes must occur within the same calendar year and are subject to availability.
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- Missed sessions, programs, or camps cannot be transferred to another session, program, or camp.
- Transfers of a session, program, or camp to another person are not allowed.
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- Clients arriving late will receive the remaining scheduled session, program, or camp time unless other arrangements have been made with the coach.
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- If issued a credit or purchasing a session package, all sessions and/or credits must be completed within 1 year from the date of purchase. Sessions or credit are void and non-refundable after this period.
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